Care N'Comfort: Your System, Watched Year-Round
1 free summer tune-up, 1 free winter tune-up, 1 free water heater flush, and 1 free whole-house plumbing inspection every year. Plus a $39 reduced trip fee, priority emergency dispatch with no same-day or weekend upcharges, 10% off a new AC or water heater, 20% off HVAC and plumbing repairs, and a lifetime parts warranty on newly installed capacitors, contactors, and fuses. $9.99 a month per unit, cancel any time.
Military & Veterans, Police, Teachers & Nurses, and First Responders — the Hero Program covers your maintenance free.
The Care N'Comfort Hero Program is the same coverage as this membership, on us, for anyone whose job keeps our community running. Same benefits - the seasonal tune-ups, the $39 reduced trip fee, the priority emergency dispatch, the 10% off new equipment, the 20% off repairs, and the lifetime parts warranty - with the first 2 units covered free under the Hero Program.
What $9.99 a Month Buys, And What It Doesn't
The honest version. Every line here is what shows up on your invoice, in the terms you sign at signup.
- 1 summer tune-up (subcooling, superheat, static pressure, coil and condensate service, capacitor test under load)
- 1 winter tune-up (combustion analysis on gas furnaces, igniter and pressure-switch test, blower amp draw, CO testing at the registers)
- 1 water heater flush (tank units: full flush and anode-rod check; tankless: descaling and inlet filter check)
- 1 whole-house plumbing inspection (visible supply and drain lines, water heater, main shutoff, hose bibs) with a written report
- $39 reduced trip fee (credited toward the repair when you go ahead)
- Priority emergency dispatch - no same-day or weekend upcharge on the flat-rate menu
- 10% off a new AC or water heater (equipment price, stacks with manufacturer rebates and financing)
- 20% off HVAC and plumbing repairs (applied to the final invoice, on the same flat-rate pricing non-members see)
- Lifetime parts warranty on every capacitor, contactor, and fuse we newly install on a member system (parts and labor for as long as the membership stays active)
- Full system replacement pricing - the 10% off is on equipment only, not the entire installed price
- Refrigerant leak repairs beyond the diagnostic - leaks are a separate flat-rate repair, not covered by the membership fee
- Other companies' botched installs - if a non-member contractor damaged the system before we ever touched it, that is not on us
- Unused months as cash - skipped months do not accrue; you cannot cash out "summer tune-up you didn't use"
Cancellation
Cancel by phone or text any time, no contract and no fee, and the membership ends at the close of the billing month - lifetime parts warranty on parts we previously installed ends with it.
Teachers, nurses, vets, and first responders get the first two units covered free - see the Hero Program.
$9.99 a Month Per Unit. Tune-Ups Included.
Maintenance plans have a reputation problem: a headline fee, a glance at the equipment, and a coupon book you never use. Care N'Comfort is deliberately simpler. You pay $9.99 a month for each system we look after, and both seasonal visits are included - the spring cooling tune-up that catches July failures early, and the fall heating check with carbon monoxide testing on gas furnaces.
The part people underestimate is the scheduling. When a heat wave fills the no-cooling queue by mid-morning, members go to the front of the board. That is worth more than any percentage discount, and it is why most members join in August and never leave.
Membership at a glance
$9.99/mo per unit
- 1 free summer tune-up per year
- 1 free winter tune-up per year
- 1 free water heater flush per year
- 1 free whole-house plumbing inspection
- $39 reduced trip fee
- Priority emergency dispatch - no extra fees
- 10% off a new AC or water heater
- 20% off HVAC and plumbing repairs
- Lifetime warranty on capacitors, contactors & fuses
Ten Reasons Members Stop Worrying About Their System
1 free summer tune-up
A spring cooling tune-up timed before the first heat wave. Subcooling and superheat readings, static pressure test, coil and condensate service, capacitor test under load - the work that catches the parts that fail in July while replacing them is still an errand.
1 free winter tune-up
A fall heating check on every gas furnace with combustion analysis, igniter and pressure-switch test, blower motor amp draw, and carbon monoxide testing at the registers. Catches the cracked heat exchanger before it becomes a no-heat emergency.
1 free water heater flush
A full tank-flush and anode-rod check on tank units, or a descaling and inlet-water filter check on tankless. Sediment is what kills water heaters early; flushing once a year roughly doubles the service life.
1 free whole-house plumbing inspection
Every visible supply and drain line under sinks, around the water heater, at the main shutoff, and at the hose bibs. You get a written report and a prioritized list of any issues we find before they become emergencies.
$39 reduced trip fee
Members pay a $39 trip fee instead of the standard diagnostic. If you go ahead with the repair, that $39 comes off the invoice - same flat-rate pricing as everyone else, just a smaller entry point.
Priority emergency dispatch
No added emergency, same-day, or weekend fees on top of the regular service rate. When a system fails outside business hours, members still pay the same flat number - no surprise upcharge for the day or the clock.
10% off a new AC or water heater
10% off the equipment price on a new AC unit or water heater, on top of any current manufacturer rebate and any financing terms. The discount applies to equipment only and stacks with our GreenSky, Wisetack, and Goodleap financing.
20% off HVAC and plumbing repairs
20% off any HVAC or plumbing repair, applied to the final invoice - not a stripped-down "member price" that excludes the real work. The discount runs on the same flat-rate pricing non-members see.
Lifetime parts warranty
Lifetime warranty on every capacitor, contactor, and fuse we newly install on a member system. If one fails for any reason under normal use, we replace it at no charge - parts and labor included for as long as the membership is active.
Covers both states
Members in Greater Phoenix and Greater Los Angeles get the same visits, the same documentation, and the same priority, from crews licensed and insured in their own state.
The Fine Print That Voids Warranties - Handled
Most manufacturer warranties include a clause requiring documented annual maintenance performed by a qualified technician. It sits in the fine print and almost nobody reads it - right up until a compressor fails inside a ten-year parts warranty and the claim is questioned because there is no service history.
Every Care N'Comfort visit ends with a written record of readings. It costs us nothing to produce and it has saved individual customers four figures. If you ever need to make a claim, our warranty support page walks through exactly how it works in both states.
Membership Questions
What exactly does the $9.99 a month include?
Is it $9.99 total or per unit?
How is this different from the $27 Tru Tune-Up?
Does membership keep my manufacturer warranty valid?
How does the $39 trip fee work?
What does "lifetime parts warranty" cover?
Can I cancel whenever I want?
How do I sign up?
Still have a question?
Call the team in your state and talk to someone who actually works on these systems.
Join Care N'Comfort Today
$9.99 a month per unit. 1 free summer tune-up, 1 free winter tune-up, 1 free water heater flush, 1 free whole-house plumbing inspection. Plus a $39 reduced trip fee, priority emergency dispatch with no same-day or weekend upcharges, 10% off a new AC or water heater, 20% off HVAC and plumbing repairs, and a lifetime parts warranty on newly installed capacitors, contactors, and fuses. Sign up online or call the team in your state.
California team: (818) 690-7951 · Text us: (818) 489-2826