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A Comfort Pros technician shaking hands with a homeowner at the door after completing a Care N'Comfort maintenance visit
For those who serve our community

Care N'Comfort Hero Program

The full Care N'Comfort membership - 1 summer tune-up, 1 winter tune-up, 1 water heater flush, 1 whole-house plumbing inspection, $39 reduced trip fee, priority emergency dispatch, 10% off new equipment, 20% off repairs, and a lifetime parts warranty - covered free for the first 2 units for teachers, nurses, first responders, active-duty military, and veterans.

Apply for the Hero Program Call (480) 435-2334 (Arizona)
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AZ ROC 364742 | CA C-20 #1040927
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What the Hero Program covers

The Full Care N'Comfort Membership, Free for Heroes

Heroes in any qualifying role get the same coverage as paid Care N'Comfort members - seasonal tune-ups, water heater flush, whole-house plumbing inspection, $39 reduced trip fee, priority emergency dispatch, 10% off new equipment, 20% off repairs, and a lifetime parts warranty - with the first 2 units covered free under the Hero Program.

Community service

The full Care N'Comfort membership — free

Teachers, nurses, firefighters, paramedics, law enforcement, active-duty military, and veterans — anyone who keeps our community running — gets the full Care N'Comfort membership through the Hero Program. Annual summer and winter tune-ups, a water heater flush, a whole-house plumbing inspection, the $39 reduced trip fee, priority emergency dispatch, 10% off new equipment, 20% off repairs, and a lifetime parts warranty on capacitors, contactors, and fuses. The first 2 units are covered free under the Hero Program; additional units bill at the standard $9.99 a month per unit rate.

Verification required at sign-up (school badge, professional license, military ID, or DD-214). One address per household.

All standard benefits

Same perks every Care N'Comfort member gets

Same benefits as a paid Care N'Comfort member: 1 free summer tune-up per year, 1 free winter tune-up per year, 1 free water heater flush per year, and 1 free whole-house plumbing inspection per year. Plus the $39 reduced trip fee, priority emergency dispatch with no emergency / same-day / weekend upcharges, 10% off a new AC or water heater, 20% off HVAC and plumbing repairs, and a lifetime parts warranty on every capacitor, contactor, and fuse we newly install on a member system.

Heroes get these on top of the free membership - not in place of them.

Two states, one program

Available across Greater Phoenix and Greater Los Angeles

The Hero Program runs across our full service area. Same verification process, same crew standards, same licensing and insurance in both states. AZ ROC 364742 and CA C-20 #1040927, fully insured, with crews that know the local design temperature and the local building stock.

Service area: Maricopa and Pinal Counties (AZ) and Los Angeles and Ventura Counties (CA).

Apply for the Hero Program (818) 690-7951 (CA)
Who the program is for

Built for the People Who Run Our Community

The Hero Program is funded by Comfort Pros and supported by our manufacturer partners specifically for the people who do the work other people count on. If your job keeps the rest of us safe, healthy, or learning, you qualify.

Verification is one-time per household and takes a couple of minutes. We do not run credit checks or sell your information. The point of the program is to make yearly maintenance a non-decision, not to add paperwork.

Start the sign-up See regular Care N'Comfort

Qualifying roles

Heroes across these roles are eligible today

  • Active-duty military
  • Veterans
  • First responders (fire, EMS, police)
  • Teachers and school staff
  • Nurses and clinical staff
  • Hospital and 911 dispatchers

Don't see your role? Call the team in your state. We add qualifying roles as the program grows, and we do not turn away community servants because their job title did not make a list.

Why we built it

Service Should Be Free for the People Already Serving

Most of the people who qualify for the Hero Program are not paid enough for what they do. Teachers buy supplies out of pocket. Nurses work twelve-hour shifts. First responders answer calls no one else wants to take. The people who keep Greater Phoenix and Greater Los Angeles running are also the people for whom a $500 service call is not a small thing.

The Hero Program exists because we would rather lose a margin than watch a teacher skip the annual AC check because the cost was a barrier. A capacitor that fails in July is a $700 emergency repair; the spring tune-up that catches it is free for heroes, and it stays free as long as Comfort Pros is in business.

The free Hero Program membership exists for the same reason. Active-duty service members and veterans gave the rest of us something we can never fully repay. Picking up the membership tab for teachers, nurses, first responders, and military families is not repayment either, but it is the lever a contractor has, and we are using it.

What free maintenance looks like

A Real Tune-Up, Not a Five-Minute Walk-Through

The free maintenance visit is the same seasonal visit our paying members get. The same technician standards, the same written readings, the same documentation that keeps manufacturer warranties valid.

  1. 01

    Spring cooling tune-up

    Subcooling and superheat readings, static pressure test on the air handler, coil and condensate drain service, capacitor test under load, and refrigerant level check against outdoor design temperature. A written report you keep.

  2. 02

    Fall heating check

    Combustion analysis on gas furnaces, igniter and pressure-switch test, blower motor amp draw, CO testing at the registers. Same written report. Catches the cracked heat exchanger before it becomes a no-heat emergency.

  3. 03

    Priority when something breaks

    Free-maintenance heroes go to the front of the dispatch board in peak season, the same way paying members do. When the third week of July fills the queue, you are not waiting two days in a house at 100 degrees.

Free-maintenance heroes still receive flat-rate pricing on any repair. The discount applies on top of free maintenance, not instead of it. One address per household, while funding lasts.

Got Questions?

Hero Program Questions

Who qualifies for the Care N’Comfort Hero Program?
Active-duty military, veterans, first responders (firefighters, EMTs, paramedics, law enforcement), 911 and hospital dispatchers, teachers and school staff, and licensed nurses and clinical staff. One address per household. We verify at sign-up so the program stays funded for the people it is meant for.

What's actually included in the free Hero Program membership?
Everything a paid Care N'Comfort member gets, on us. Every year: 1 free summer tune-up, 1 free winter tune-up, 1 free water heater flush, and 1 free whole-house plumbing inspection. Plus a $39 reduced trip fee, priority emergency dispatch with no same-day or weekend upcharges, 10% off a new AC or water heater, 20% off HVAC and plumbing repairs, and a lifetime parts warranty on every capacitor, contactor, and fuse we newly install on a member system. The first 2 units are free; any additional units bill at the standard $9.99 a month per unit rate.

How does the "first 2 units free" work for larger homes?
We count each AC, furnace, heat pump, or water heater as one unit, up to 2 per household at no charge. A three-unit home would have 2 units covered free by the Hero Program and the third billed at $9.99 a month. A five-or-more-unit home is custom quoted so the right tier is on the form before sign-up.

Does the 10% off new equipment stack with financing?
Yes. The 10% applies to the equipment price on top of any current manufacturer rebate and stacks with GreenSky, Wisetack, and Goodleap financing terms. We run a real Manual J load calculation on every replacement, so the 10% is not eaten back by running an oversized system inefficiently for fifteen years.

How long does the free Hero Program membership last?
As long as you stay in a qualifying role and the program remains funded. There is no contract on the hero side either - if your role changes or you move out of the service area, you can convert to a standard paid Care N'Comfort membership at $9.99 a month per unit and keep the same benefits.

Is this offer available in both Arizona and California?
Yes. The Hero Program runs across our full service area — Greater Phoenix (Maricopa and Pinal Counties, AZ) and Greater Los Angeles (Los Angeles and Ventura Counties, CA). Same offers, same verification process, same crews licensed and insured in your state.

How do I sign up?
Use the sign-up button on this page, call the number for your state, or mention it when you book any service. Verification takes a couple of minutes and is handled once per household.

Still have a question?

Call the team in your state and talk to someone who actually works on these systems.

(480) 435-2334 (AZ) (818) 690-7951 (CA)
Comfort Pros HVAC technician greeting a homeowner at the front door
Free membership for community servants

Apply for the Care N'Comfort Hero Program

The full Care N'Comfort membership - 1 summer tune-up, 1 winter tune-up, 1 water heater flush, 1 whole-house plumbing inspection, $39 reduced trip fee, priority emergency dispatch, 10% off new equipment, 20% off repairs, and a lifetime parts warranty - covered free for the first 2 units. Sign up online in a couple of minutes or call the team in your state.

Get Your TrueQuote (480) 435-2334
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California team: (818) 690-7951 · Text us: (818) 489-2826